Auckland level 3 update:
Our staff will be present in our Auckland showroom from 10-4pm Monday to Saturday ( please call / email before you come ) during level 3. We will shipping orders as usual with free shipping nationwide. Due to a high volume of orders and our delivery partners being very busy, our shipping timeframe is 5-10 working days. We appreciate your understanding and support!
- As now for some rugs we might use Our AU warehouse and working with our International partner couriers - FedEx -UPS-DHL* ( same time frame delivery as we use NZ warehouse )
- We will continue accepting orders for non-essential items and we will ship these items as soon as as possible .
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There may be a little delay expected in the delivery procedure in the current epidemic scenario. The courier operations are
beyond our limits and hope you will understand our position in this regard. . -
Returns:
We understand that returning items during the Level Four Lockdown may be difficult for some customers. We have extended the time limit for returns during this time.
- Our dedicated Customer Support Team is working from home & will respond to any questions you may have.info@aladdinrugs.co.nz
- Thanks & stay safe,
- Aladdin Rugs NZ Team