Auckland level 3 update:
Our staff will be present in our Auckland showroom from 10-4pm Monday to SaturdayĀ ( please call / email before you come ) during level 3. We will shipping orders as usual with free shipping nationwide.Ā Due to a high volume of orders and our delivery partners being very busy, our shipping timeframe is 5-10 working days. We appreciate your understanding and support!
Ā
- As now for some rugs we might use Our AU warehouse and working with our International partner couriers - FedEx -UPS-DHL* ( same time frame delivery as we use NZ warehouse )Ā
- We will continue accepting orders for non-essential items and we will ship these items as soon asĀ as possibleĀ .
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There may be a little delay expected in the delivery procedure in the current epidemic scenario. TheĀ courierĀ operationsĀ areĀ
beyondĀ our limits and hope you will understand our position in this regard.Ā . -
Returns:
We understand that returning items during the Level Four Lockdown may be difficult for some customers. We have extended the time limit for returns during this time.
- Our dedicated CustomerĀ SupportĀ Team is working from home & will respond to any questions you may have.info@aladdinrugs.co.nz
- Thanks & stay safe,
- Ā Aladdin Rugs NZ Team